David and Charlann's Estate Planning Testimonial (Transcript)

Charlann: We were looking for an attorney and we were driving up Seminole Boulevard and he was the first to notice. He looked and said, "There's an attorney right here, not too far from where we live in Seminole." 
 
David: I knew where the place was just because I'm cognizant of where we're driving. I said, "We're using a guy up in Clearwater." I said, "We don't need to go up there, let's go in this place right here on the corner." We drive by it every day. That's how we ended up in here.
 
It was interesting. I like your service probably in many different ways than my wife. The primary one, the reason I like coming here is because she's comfortable. 
 
Charlann: It's the most incredible experience I've ever had. I've never had to worry about how many questions I asked. Rep would answer very patient, very kind. A great educator and he did a fantastic job on all of our documents and if I need to call with a question or send him an email, you get an answer right away. 
 
David: I think Rep is great. I love talking with him and I love dealing with all the people that are here. As she says, you feel comfortable. I knew that five minutes after I came in here. Especially talking to him because he's so outgoing and he's kind of laid back and stuff. We kidded right off and I had a good time. It was an easy rapport right up front. 
 
Charlann: I mean, what else do you want? It's a perfect scenario. it's the perfect, this is the perfect law firm. With your perfect attorney and I can't say enough about what a good experience anybody would have using Rep. He's board certified in elder law. 
 
David: We don't give birthday cards to everybody. On his birthday, we came in and not only gave him a card but we sang Happy Birthday to him. 
 
Charlann: Every year. 
 
David:It floored him. 
 
Charlann: He was coming down the hall and we had this birthday card you open it up and it sings to you. It's one of those musical cards. The birthday card opens up with this crinkly paper type thing and he walked by and he says, "It's my birthday, isn't it?" 
 
David: Got a question? Call Rep, they'll take care of you. Everybody will take care of you. That's the way it should be. That's family. 
 
Charlann: Working with Rep and with Tammy, I'd like to say a couple of words about Tammy, the first thing you want to do when I see Tammy, is give her a hug. The hugs go around a lot with her and with both of us. 
 
David: Yeah. 
 
Charlann: Tammy is wonderful. We love her. She's very talented. She's very good. She is very thorough and it's just an enjoyable experience all the way around. We thank everybody for all they've done for us, for both of us. 
 
David: Mm-hmm (affirmative). Good stuff. 
 
Charlann: Good stuff. 
 
David: Yeah.